Tuesday, November 19, 2013

My Resume

Clare S. Dygert
109 Irvington Road
Rochester, New York 14620
(585) 749-3626         cdygert108@gmail.com     http://dygertthinkingoutloud.blogspot.com/

Summary of Qualifications:
I’m highly experienced and innovative instructional designer. I lead teams by managing to individual strengths, resulting in amazing results.

Professional Experience:
Director, Interactive Development
Adapt Courseware, 
Pittsford, NY   
2012 to Present
·       Lead a team of 40 instructional writers, copy editors, content managers, and project managers.
·       Instituted innovations and established a production process that allowed us to double expected production of courseware in the first year, and we did it with a 20% budget savings.
·       Oversee development of multiple courses simultaneously in a variety of subject areas including the social sciences, mathematics, statistics, and business.
·       Maintain instructional and quality standards across three product lines: courseware marketed to community colleges and four-year for-profit institutions, direct-to-students products, and patient training for clinical settings.
·       Interpret and productize scholarly research for the team, guaranteeing that our instruction makes use of the best of cognitive science.
·       Interact with clients to determine product features and content offerings.
·       Deliver engaging training for internal audiences.

Manager, Educational Design Services
NTID, a college of Rochester Institute of Technology,  Rochester, NY
2008 to 2012
·       Led and supported 15 staff and faculty department members in designing, implementing and evaluating innovative applications of instructional technologies and media design.
·       Provided consultation on use of social media, emerging technologies, and curriculum.
·       Established and optimized development process to ensure highest customer satisfaction, and team efficiency.
·       Promoted dissemination of innovations involving instructional technologies and media design developed and evaluated at NTID throughout the field of deaf education.
·       Managed $1.5 million budget.
·       Interacted with clients to establish strategic direction for the department and determine product offerings.
·       Presented on a variety of technical and instructional topics to students, Faculty, and Administrators, both in English and in ASL.

Manager, Business Skills and Leadership Development/Lead ID/Content Manger
Element K, Rochester, NY      
2001 to 2008
·       Performed product line management duties including creating product pipeline and supporting sales team.
·       Managed development of Business Skills and Leadership training product line.
·       Led efforts of 8 instructional designers, 3 graphic designers, 2 project managers located in USA and India.
·       Led development of new product prototypes, including simulations and blended learning solutions.
·       Created and executed training of instructional designers, media producers, and engagement managers.
·       Mentored and trained Content Reviewers and writers in India and the US.
·       Assessed development processes and tools to identify opportunities for improvement.  Reduced time-to-market for new courseware by 20% through innovation and process improvement.
·       Prepared and delivered training to all levels of the organization as required.
·       Supported efforts of the sales team by presenting at conferences, and involvement in sales calls as the lead instructional designer.




MS, Applied Engineering Psychology (in Progress)

Rochester Institute of Technology

Rochester, NY


MBA, Operations Management/Finance

Simon School of Business
University of Rochester
Rochester, New York







Bachelor of Science

Secondary Education (Health and English)
University of Texas, El Paso
El Paso, Texas

Computer Skills:
Microsoft Office, (Word, PowerPoint, Excel)
Adept Epic Editor (XML editor)
Microsoft Visio
Web Conferencing tools
Quicken/Quick Books
Statistical software packages

Professional Certifications:

Secondary Education (English), New York State
Secondary Education (English, Health Education) Texas

The Sign Language Proficiency Interview has rated my ASL skills as “Intermediate”. For more information about this assessment, please visit http://www.rit.edu/ntid/slpi/.