Monday, March 22, 2010

Social Media for You/Your Business/Your Cause

I seem to be having coffee with a growing number of people and giving them some advice on how to use social media to promote themselves, their small business or their favorite cause. So I am constantly out on the web, trolling for ideas.

This week I came across and article by Mark Hayward that included these pointers. His article included 30; I'm sifting out my favorites for your reading pleasure. If you want to read the entire thing (well worth it!), you can find it here.


3. When used properly, a small video camera like a Flip and a standard digital camera (or just an iPhone), can be like having your own marketing department.

4. Instead of trying to be everywhere in the social media space, determine what online activities work best for your business and focus your attention there.

5. Search Engine Optimization(SEO) is important but it needs to be combined with a well distributed plan for Search Engine Visibility (SEV).

6. Conceptualizing and then defining your social media goals can help to keep you on track.

8. Get to know the online influencers in your small business niche, as well as, the social media pros.

10. Uploading well titled and tagged videos to YouTube and photos to FLICKR can drastically improve your Search Engine Visibility.

12. Technology changes daily. Read often.

16. Spamming and jamming your business down the throats of potential customers only drives business away.

17. Not everyone is going to like you, so be prepared to get flamed and read negative reviews.

19. Your backstory matters and weaving it into your online business persona is important.

23. When starting your social media marketing efforts for your small business you will get frustrated. Try to keep a long term outlook like six months to a year.

24. Don’t discount the power of niche forums that are related to your small business.

26. If you are using social media as a customer service tool, when something goes wrong (and it always does!), being sincere, humble, and apologetic will be greatly appreciated by your future potential customers.

27. Utilizing free email lists like Help A Reporter Out (HARO) can help you find valuable public relations and news opportunities for your business.

28. Social media in the short term does not work. You must be in it for the long term and be persistent, consistent, and committed.

29. Anyone who owns a small business can ‘do’ social media, but NOT everyone ‘does’ it. (And that is your true competitive advantage.)

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